Privacy notice
English
Haarlem, 1 februari 2025
Contactdetails
Data Controller
Flipstream B.V. acts as data controller for your Personal data. Contact for Flipstream B.V. is Michel Kant
Flipstream B.V., an operating company of MK Holding B.V., is committed to safeguarding the privacy of the visitors of our website or our service users. Therefore we only process personal data with due care and in accordance with applicable data protection law.
Disclose your Personal Identifiable Information with third parties
We may disclose your personal data only to other companies or institutions insofar as reasonably necessary for the purposes, and on the legal basis, set out in this policy. In appropriate cases, we may share your data with the following companies or organisations:
Accountant
Tax authority
Suppliers of additional services
If necessary, we conclude processing agreements with companies that process your personal data on our behalf to ensure the same level of security and confidentiality of the personal data that you share with us. Flipstream B.V. remains responsible for these processing operations. Nevertheless, if we have to provide your personal data to third parties for other reasons, we will only do so after your explicit given permission for this purpose.
Security of your personal data
We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of your personal data. This includes the use of an SSL-certificate on our website or the use of strong passwords and MFA for access to our systems.
Cookies
We use various technologies to collect and process technical data in relation to you, including cookies. Cookies are small text files containing an identifier (a string of letters and numbers) stored on Users’ computer by the Internet browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. Cookies allow us to calculate the aggregate number of people using our Services and monitor the use of our Services. This helps us to improve our Services and better serve our Users. We may also use cookies that make the use of the Services easier, for example by remembering usernames, passwords and preferences.
Information about how to manage cookies can be found online. Some parts of our Services may not function properly if you prefer not to accept the use of cookies. Our Cookie Notice gives further information on cookies in relation to our Services.
The data that we process about you, for what reason we do this and on what legal basis is shown below in the global overview. You will also find out how long we keep your data
Complaints
If you wish to file a complaint regarding the processing of your personal data by Flipstream B.V., you may submit such complaint via email to the Privacy Officer designated at the beginning of this Privacy Notice. Additionally, you retain the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) through the following link:
https://autoriteitpersoonsgegevens.nl/een-tip-of-klacht-indienen-bij-de-ap
A comprehensive overview is provided below, detailing the personal data we process, the purposes for which we process such data, and the legal basis upon which we rely for such processing. Furthermore, this overview specifies the maximum retention periods for which we maintain your personal data.
Legitimate Interest
In cases where you are or have been our customer, we may periodically inform you about new products or services that we offer. Insofar as these products and/or services are directly related to or are a natural extension of the products or services we have previously provided to you, we do not require additional consent for such communications.
Automated Decision-Making
We do not engage in any form of automated decision-making using your personal data. However, to optimize our marketing processes, we may utilize a combination of information collected through cookies and similar technologies to provide you with relevant information.
Your Rights
Right to access: You may contact us to get confirmation as to whether or not we are processing your personal data. Where we do process your personal data, we will inform you of what categories of personal data we process regarding you, the processing purposes, the categories of recipients to whom personal data have been or will be disclosed and the envisaged storage period or criteria to determine that period. Right to withdraw consent: In case our processing is based on a consent granted by you, you may withdraw the consent at any time by contacting us or by using the functionalities of our Services. Withdrawing a consent may lead to fewer possibilities to use our Services. Right to rectification: You have the right to have inaccurate or incomplete personal data we store about you rectified or completed. Right to object: In case our processing is based on our legitimate interest to run, maintain and develop our business, you have the right to object at any time to our processing. We shall then no longer process your personal data unless for the provision of our Services or if we demonstrate other compelling legitimate grounds for our processing that override your interests, rights and freedoms or for legal claims. Notwithstanding any consent granted beforehand for direct marketing purposes, you have the right to prohibit us from using your personal data for direct marketing purposes, by contacting us or by using the functionalities of the Services or unsubscribe possibilities in connection with our direct marketing messages. Right to restriction of processing: You have the right to obtain from us restriction of processing of your personal data, as foreseen by applicable data protection law. Restriction of processing may lead to fewer possibilities to use our Services. Right to data portability: You have the right to receive your personal data from us in a structured, commonly used and machine-readable format and to independently transmit those data to a third party, in case our processing is based on your consent and carried out by automated means. Right to erasure: You have the right to have personal data we process about you erased from our systems if the personal data are no longer necessary for the related purposes, if we have unlawfully processed the personal data or if the you object to processing for direct marketing. You furthermore have the right to erasure if you withdraw consent or object to our processing as meant above, unless we have a legitimate ground to not erase the data. We may not immediately be able to erase all residual copies from our servers and backup systems after the active data have been erased. Such copies shall be erased as soon as reasonably possible. In order to exercise your rights freely and at any time, in accordance with the applicable law and regulations, please send your request to us at [email protected].
We will respond to your request or complaint as soon as possible, in any case within 30 days
Versie 1.1
Update: Updated address